Welcome to Homeowner Central. Here, Elite Management Services provides a quick and efficient way to answer your questions regarding your community association or home.

Options to Contact EMS

      1. Service Request Form – Use the drop down menu within the form located to the right of this page to select the reason for contacting us. Please allow up to 1 business day for our team to respond to you.
      2. Email – Email us at help@emspm.com. Please be sure to include your name, property address, phone number and the name of your HOA or Community Association.
      3. Call Us – 855.238.8488

        Community Support Hours of Operation*:
        Monday – Thursday: 8:30A – 6:30P
        Friday: 8:30A – 2:00P

        *Our offices observe all U.S. Federal Holidays with the addition of: Thanksgiving Eve, Christmas Eve and New Year’s Eve.

      4. Fax – 937.281.0157 Please be sure to include your full name, contact phone number, email address and the name of your HOA or Community Association.
      5. U.S. Mail – Mail us any pertinent correspondence along with the name of your HOA or Community Association to the following address:

        EMS
        70 Birch Alley
        Suite 240
        Beavercreek, OH 45440

        All payments of association dues should be sent to the follow address. Please use this address for all payments to avoid delays.

        Association Name
        Care of EMS
        PO Box 52351
        Phoenix, AZ 85072

      6. In-Person Visit – All office locations require an appointment. Be sure to bring the name of your HOA or Community Association, along with any pertinent correspondence. We require an appointment to ensure staff members that may need to be available for your visit are present and ensure your time is valued.

      Options to Pay Dues

      1. Pay via ACH Draft – Click here to access the form with instructions
      2. Pay via Credit Card / E-Check – Click here to access our online payment system
      3. Pay in Person – Payments in person can only be made at our Corporate Office located in Beavercreek, OH. We will accept check and or money order payments during normal business hours. No cash payments will be accepted.
      4. Pay via U.S. mail – All payments of association dues should be sent to the follow address. Please use this address for all payments to avoid delays. Please send your dues payment to the following address:

        Association Name
        Care of EMS
        PO Box 52351
        Phoenix, AZ 85072

Service Request Form

Please use the below request forms to contact our management company with your request. Please note request are normally provides response within one business day.

General Inquiry

Your Name*

Your Email *

Your Message

Account Inquiry

Your Name*

Your Email *

Phone *

Fax

Address *

Association Name *

How would you like to receive your balance? *

E-mailFaxUSPS Mail

Additional Information

Attach Files

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ARC Request

Your Name *

Address*

Your Email *

Phone *

Association Name *

Explain your reason for the ARC request *

Attach Files

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Contact Information Update

Your name

New home telephone number

New mobile phone number

New work telephone number

New fax telephone number

New email address

Association name *

Enter owner names *

Property address

Is this a rental property? *

YesNo

If rental, enter tenant name(s) and emergency contact information

Additional information

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Contact your Board of Directors

Your Name *

Your Email *

Phone *

Association Name *

Reason for contacting your board *

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Document Request

Your Name *

Your Email *

Your Address*

Phone *

Fax

Association Name *

Make your selection *

Covenants, Conditions, and RestrictionsBy LawsRules and RegulationsACH Draft FormARC Request FormPool Rules

How would you like to receive the documents? *

E-MailFaxUSPS Mail

Additional Information

Attach Files

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Maintenance Issue Reporting

Your Name *

Your Email *

Phone *

Fax

Association Name *

Address of the maintenance issue *

Explain the maintenance issue *

Attachment #1

Attachment #2

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Violations Reporting

Your Name *

Your Email *

Phone *

Fax

Association Name *

Address of the violation *

Violation Summary *

Attachment #1

Attachment #2

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Closing Statement

Title Company Name *

Your Email *

Address

City

Zip-Code

Telephone

Contact Name

Association Name

Sellers Name

Buyers Name

Property Street Address

Property City

Property Zip Code

Lot # of Property

Projected Closing Date

Is this a Sale?
Sale

Is this a Refinance?
Refinance

Other? (Explain Below)
Other

Your Message

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